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Tech Help Desk

Welcome to the Tech Help Desk!

Barrington Public Library offers tech help to the community through monthly computer classes and one-on-one tech help appointments.

If you are interested in more formal instruction in a classroom setting, please visit our Tech Classes page to see upcoming classes. Classes are on hiatus during the Summer and will resume in September 2021.

Tech classes and one-on-one appointments are taught by our Digital Services Librarian, Siobhan Egan.

One-on-one tech help is BY APPOINTMENT ONLY.

To make an appointment:

  • *Recommended* Make an appointment online HERE
  • Call the Reference Desk at 401-247-1920 x2
  • Stop by in-person to make an appointment

All appointments are 30 minutes in length. One appointment per person per week.

*If you would like a virtual or outdoor appointment - please note that in the comments section when booking online or call the Reference Desk after booking and let us know your preference! The default meeting location is the Reference Desk inside the library.

WE CAN HELP YOU WITH...
  • eBooks, eAudiobooks, & streaming video through eZone (help with OverDrive or Libby app) **SEE BELOW**
  • eReaders, smartphones & tablet devices
  • hoopla & Kanopy
  • Windows OS & Mac OS
  • Microsoft Office Suite
  • Searching the internet
  • Zoom & FaceTime
  • Resizing or printing pictures
  • Email
  • Uploading a resume
  • Web design (Wix)
  • Social Media websites & apps

Please bring or have all relevant passwords to access the accounts you need help with. Please bring or have your media device if you need help with it.

Please note: We do not troubleshoot or fix malfunctioning devices,  take apart or replace physical parts on a device, handle viruses or virus software, download and/or install hardware, or participate in credit card transactions.

 

eZone - a digital collection of ebooks, audiobooks, and streaming video available online or via the OverDrive and Libby app.

Access eZone here, or from our library’s homepage. Bookmark eZone in your preferred web browser. Download the OverDrive or Libby app from your device’s app store and read, watch, or listen on-the-go. The mobile apps are compatible on most devices. For troubleshooting or other help needs, visit the OverDrive help pages. Additionally, there are two PDF files attached below with step-by-step instructions for Getting Started with eZone and Navigating eZone.

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